Terms of Service

Last updated: July 24, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Webwiz ("Company," "we," "us," or "our") regarding your use of Data Modeler Pro and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. Company Information

Legal Entity: Webwiz

Registered in: France

Business Address: 29 rue Apollinaire, 78955 Carrières-sous-Poissy, France

Contact Email: infos@datamodelerpro.com

3. Service Description

Data Modeler Pro is a professional data modeling platform designed for data analysts, consulting firms, and business teams. Our Service provides:

  • Visual data model creation and editing tools
  • AI-powered natural language to data model conversion
  • PostgreSQL database schema reverse engineering
  • Real-time collaboration features
  • Multiple model views (conceptual, logical, physical)
  • Data model sharing and export capabilities
  • Version control and history tracking

4. Subscription Plans and Billing

4.1 Subscription Tiers

We offer multiple subscription plans with different features and limitations:

  • Free Plan: Limited features with usage restrictions
  • Pro Plan: Enhanced features for professional use
  • Expert Plan: Advanced features for enterprise teams

4.2 Free Trial

Free plans have no time limitations but include feature restrictions as outlined in our pricing page. Paid plans provide access to additional features and higher usage limits.

4.3 Billing and Payment

Subscription fees are charged in advance for each billing cycle (monthly or annually). Payment is processed through Stripe, and you agree to provide accurate payment information. You authorize us to charge your payment method for subscription fees and any applicable taxes.

4.4 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings.

4.5 Refund Policy

No refunds are provided for partial billing periods. If you subscribe on the 14th of February, you will be charged for the next 30 calendar days. If you cancel on the 16th of the same month, your access will be revoked on the 31st day after subscription, but no refund will be issued for the remaining period.

4.6 Plan Changes

You may upgrade or downgrade your subscription plan at any time. Changes take effect at the next billing cycle unless otherwise specified. Prorating may apply for mid-cycle changes.

5. User Accounts and Team Management

5.1 Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.

5.2 Team Administration

Tenant administrators can invite and remove team members, and perform all create, read, update, and delete operations on the tenant's projects and data models.

5.3 Data Access and Workspace Ownership

When team members leave an organization, the tenant administrator retains control of all shared workspaces and data. Departing members may export their personal data models before account termination, subject to applicable data retention policies.

6. Data Ownership and Export Rights

You retain full ownership of all data models, schemas, and content you create using our Service.We do not claim ownership of your intellectual property.

6.1 Data Export

You have the right to export your data models in standard formats at any time through our export functionality. This includes entity definitions, relationships, and metadata.

6.2 Data Sharing

Data models can be shared as either private (restricted access) or public (accessible via share link). You control the sharing settings for your data models. Public shares create read-only access through secure tokens.

6.3 Data Retention

In compliance with European GDPR law, we retain your personal data and account information only as long as necessary to provide our services or as required by law. Upon account deletion, personal data is removed within 30 days, though some data may be retained longer for legal compliance, security, or legitimate business purposes. You may request data deletion at any time by contacting us at infos@datamodelerpro.com.

7. AI Services and Limitations

7.1 AI-Powered Features

Our Service includes AI-powered natural language processing for data model generation. We use a multi-layered approach to optimize results and maintain relevant context for your specific data models.

7.2 AI Accuracy Disclaimer

⚠️ Important Notice

AI-generated suggestions and data models may contain errors, inconsistencies, or inappropriate recommendations. You should review all AI-generated content carefully before implementation. We are not responsible for any damages resulting from the use of AI-generated content.

7.3 Data Usage for AI Training

We do NOT use your data models, schemas, or any user-generated content to train our AI models. Your data remains private and is not used to improve our AI services for other users.

7.4 AI Service Availability

AI features depend on third-party services and may be temporarily unavailable due to maintenance, technical issues, or service provider limitations. We strive to maintain high availability but cannot guarantee uninterrupted AI service access.

8. Database Connections and Security

8.1 Database Integration

Our Service supports PostgreSQL database schema reverse engineering. All database connections use SSL encryption to protect data in transit.

8.2 Connection Security

Database connections are processed server-side only. We do not store database credentials permanently and use read-only access for schema import operations.

8.3 Import Accuracy

While we strive for accurate schema imports, we cannot guarantee perfect translation of complex database structures. You should verify imported schemas for accuracy and completeness.

9. Intellectual Property

9.1 Our Intellectual Property

Data Modeler Pro, including our proprietary multi-layered AI optimization algorithms, user interface, and underlying technology, is owned by Webwiz and protected by intellectual property laws.

9.2 User-Generated Content

You retain ownership of your data models and content. By using our Service, you grant us a limited license to host, store, and process your content solely to provide the Service.

9.3 Shared Templates

Content you choose to share publicly may be viewed by other users but remains your intellectual property. We do not claim ownership of shared templates or models.

10. Acceptable Use Policy

You agree not to use our Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or harvest data from our Service
  • Reverse engineer competitor databases without proper authorization
  • Share account credentials with unauthorized parties
  • Use the Service for illegal or unethical business purposes

11. Service Availability and Support

11.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice when possible.

11.2 Data Backup

We maintain regular backups of user data for disaster recovery purposes. However, you are responsible for maintaining your own backups of critical data models.

11.3 Support

Technical support is provided based on your subscription level. We aim to respond to support requests within 48 hours for paid subscribers and within 5 business days for free users.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBWIZ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

13. Termination

13.1 Termination by You

You may terminate your account at any time through your account settings. Upon termination, you will lose access to the Service at the end of your current billing period.

13.2 Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, fail to pay subscription fees, or engage in prohibited activities.

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will provide a reasonable opportunity to export your data before permanent deletion, subject to our data retention policies.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of France, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through the competent courts of France. We encourage good faith negotiations before pursuing formal legal proceedings.

14.3 European Union Rights

If you are a consumer in the European Union, you retain all rights provided under applicable EU consumer protection laws, which cannot be waived by these Terms.

15. Changes to Terms

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. We will notify you of material changes by email or through our Service at least 30 days before they take effect.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you may terminate your account.

16. Contact Information

For questions about these Terms or our Service, please contact us:

Email: infos@datamodelerpro.com

Address: Webwiz, 29 rue Apollinaire, 78955 Carrières-sous-Poissy, France

Response Time: We aim to respond within 48 hours for paid subscribers

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Webwiz regarding the Service.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17.3 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms without restriction.

17.4 Language

These Terms are provided in English. In case of any translation, the English version shall prevail in case of conflicts.